Sapling vs. Writer
Sapling is the language model copilot for customer-facing teams. Sapling sits on top of CRMs and messaging platforms to help sales, support, and success teams more efficiently compose personalized responses. Managers gain conversational insights to coach and prepare teams.
Offerings
- Free version includes basic suggestions and 20 snippets
- Pro version includes advanced suggestions, unlimited snippets, paraphrasing, autocomplete everywhere, unlimited use on premium domains, and email/ticket support
- Enterprise plan includes chat suggest, conversational insights, self hosting, API, advanced security options, and team analytics
Reviews
Sapling has 78 ratings and 40,000+ users on their Chrome Web Store with an average rating of 4.4 stars out of 5 (as of May 2022)
Pros
- Catches 60% more grammar errors than leading competitors
- More than just a grammar checker, has tools including chat macros, autocomplete, and suggested responses
- Built for teams, with dashboard analytics
- Superior enterprise-grade security with self-hosting available
- Supports multiple languages and provides custom models
- Dashboard analytics allow managers to gain conversational insights to coach and prepare teams
Cons
- No tone or plagiarism checks
- Limited error explanations
Writer (formerly Qordoba) is an AI writing assistant. It provides spelling and grammar checking, detailed terminology and rule management, managed styleguides, and snippets. Originally focused on content management, Writer has extended its intended audience to teams more broadly.
Offerings
- Free version provides basic autocorrect, grammar, spelling, and punctuation correction
- Pro version has clarity and inclusivity suggestions along with snippets and a plagiarism checker
- Team version has team snippets, style guide, team management, and analytics
- Enterprise version has custom writing style rules, SAML-based single sign-on, and API access
Reviews
Writer has 49 ratings and 80,000+ users on their Chrome Web Store with an average rating of 4.6 stars out of 5 (as of May 2022)
Pros
- Lists a number of business use cases
- Includes snippets, detailed writing rules, and style guides
- Premium version provides inclusivity checks to flag inappropriate language
Cons
- No multilingual support
- Does not provide tone suggestions
- Primary focus is style guide
- No support for suggested responses
Looking for the best AI copilot for business teams? Tired of scrolling through G2 and Reddit?
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Sapling |
Writer |
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|---|---|---|
| Integrations | ||
| MS Word (Win/Mac) | ||
| MS Outlook (Win/Mac) | ||
| Google Docs | ||
| Products & Features | ||
| Style Guide | ||
| Tone Prediction | ||
| Autocomplete | ||
| Snippets / Macros | ||
| Suggested Responses | ||
| Customization | ||
| Built for Sales | ||
| Built for Support | ||
| Multiple Languages | ||
| Custom Models | ||
| Security | ||
| HIPAA | ||
| SOC 2 (Type II) | ||
| API Access | ||
| Self-Hosting |