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Sapling vs. Writer

Sapling

Sapling is the AI messaging assistant for customer facing teams. Sapling sits on top of CRMs and messaging platforms to help sales, support, and success teams more efficiently compose personalized responses. Managers gain conversational insights to coach and prepare teams.

Screenshot of example edits by Sapling

Offerings

  • Free version includes basic suggestions and 20 snippets
  • Pro version includes unlimited snippets, advanced suggestions, autocomplete everywhere, unlimited use on premium domains, and email/ticket support
  • Enterprise plan includes chat suggest, conversational insights, self hosting, API, advanced security options, and team analytics

Reviews

Sapling has 78 ratings and 40,000+ users on their Chrome Web Store with an average rating of 4.4 stars out of 5 (as of May 2022)

Pros

  • Catches 60% more grammar errors than leading competitors
  • More than just a grammar checker, has tools including chat macros, autocomplete, and suggested responses
  • Built for teams, with dashboard analytics
  • More than just a grammar checker; provides macros, autocomplete and suggested responses
  • Superior enterprise-grade security with self-hosting available
  • Supports multiple languages and provides custom models
  • Dashboard analytics allow managers to gain conversational insights to coach and prepare teams

Cons

  • No tone or plagiarism checks
  • Limited error explanations

Writer

Writer (formerly Qordoba) is an AI writing assistant. It provides spelling and grammar checking, detailed terminology and rule management, managed styleguides, and snippets. Originally focused on content management, Writer has extended its intended audience to teams more broadly.

Screenshot of example edits by Writer

Offerings

  • Free version provides basic autocorrect, grammar, spelling, and punctuation correction
  • Pro version has clarity and inclusivity suggestions along with snippets and a plagiarism checker
  • Team version has team snippets, style guide, team management, and analytics
  • Enterprise version has custom writing style rules, SAML-based single sign-on, and API access

Reviews

Writer has 49 ratings and 80,000+ users on their Chrome Web Store with an average rating of 4.6 stars out of 5 (as of May 2022)

Pros

  • Lists a number of business use cases
  • Includes snippets, detailed writing rules, and style guides
  • Premium version provides inclusivity checks to flag inappropriate language

Cons

  • No multilingual support
  • Does not provide tone suggestions
  • Primary focus is style guide
  • No support for suggested responses

Looking for the best AI messaging assistant for business teams? Tired of scrolling through G2 and Reddit?

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More Comparisons

Sapling

Writer

Integrations
MS Word (Win/Mac)
MS Outlook (Win/Mac)
Google Docs
Products & Features
Style Guide
Tone Prediction
Autocomplete
Snippets / Macros
Suggested Responses
Customization
Built for Sales
Built for Support
Multiple Languages
Custom Models
Security
HIPAA
SOC 2 (Type II)
API Access
Self-Hosting