Includes autocomplete, snippet macros, and chat assist.
Sapling's predictive typing allows users to compose messages more quickly.
Snippets for common messages can be inserted with a few keystrokes.
Suggest automatically displays relevant responses—just click to reply.
Go faster without compromising personalization. Get predictive typing suggestions on every web application.
The same old inquiry? Pull up your vetted response. Or set a keystroke shortcut to insert your response even more quickly.
Sapling Suggest searches for the most relevant responses from your knowledge bank, then displays it beside the current converstion. Just click to respond.
Learn about how TaskUs saw improvements in response time (while improving satisfaction as well).
Through our partnership with Sapling, we have been able to enable clients with improved and optimized omni-channel customer experience.
Michael Thigpen, Head of Global Client Technology Services
Sapling works out-of-the-box without any customizations or data collection required.