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Sapling for Genesys Cloud

Genesys Cloud

Genesys Cloud is the radically easy, all-in-one cloud contact center.

Supported Features on Genesys Cloud

  • Language quality: Grammar checker / spell check and fluency suggestions.
  • Autocomplete: Compose messages more quickly.
  • Snippets: Search, insert, and expand common canned messages.
  • Suggest: Respond to chat inquiries with a click.

Language Quality




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