Customer support

Sapling for UJET

Use Sapling in UJET for real-time writing assistance and language quality suggestions.

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Customer support
4 supported features
Browser integration

Writing in UJET

Sapling ready

Message

Thanks for reaching out. I can help with that.

Writing assistance is onSapling is ready in UJET

Language quality Autocomplete Snippets Suggest

Integration overview

Bring Sapling into UJET

UJET is a cloud contact center platform for smartphone era CX. Like Helpshift, UJET has a focus on mobile chat and SMS channels, but also supports voice. The customer interface can be embedded into smartphone apps, and the agent interface integrates into traditional CRMS and ticketing systems like Zendesk, Kustomer, Salesforce, Microsoft Dynamics, Oracle and Freshdesk. Sapling has a deep integration into UJET widgets on its respective platform as a language model copilot. The result is improved agent efficiency and reduced AHT.

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Supported capabilities

What Sapling adds to UJET

Open a feature guide for details on how each capability works in this integration.

Language quality Grammar, spelling, and fluency suggestions while your team writes. Autocomplete Compose routine messages more quickly with real-time suggestions. Snippets Search, insert, and expand approved responses without leaving your workflow. Suggest Respond to customer inquiries with an AI-assisted reply.

Team deployment

Need help using Sapling with UJET?

Talk with our team about integration options and rolling Sapling out to your organization.

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