Sapling for Gorgias

Gorgias is a customer service help desk for e-commerce merchants and online stores. Main customers for Gorgias are small and medium sized businesses on Shopify; however, Gorgias supports Magento and BigCommerce as well. The main ticketing system collates customer issues and conversations from email, chat, social media channels into a single view. Sapling integrates with Gorgias to help improve agent efficiency and reduce handle time.