Sapling Logo

Sapling for Gorgias

Gorgias

Gorgias is a customer service help desk for ecommerce merchants and online stores. Main customers for Gorgias are small and medium sized businesses on Shopify; however, Gorgias supports Magento and BigCommerce as well. The main ticketing system collates customer issues and conversations from email, chat, social media channels into a single view. Sapling integrates with Gorgias to help improve agent efficiency and reduce handle time.

Talk to an expert    Add to   Install browser extension

Sapling: Supported Features on Gorgias

  • Language quality: Grammar checker / spell check and fluency suggestions.
  • Autocomplete: Compose messages more quickly.
  • Snippets: Search, insert, and expand common canned messages.
  • Suggest: Respond to chat inquiries with a click.

grammar

Language Quality

autocomplete

Autocomplete

snippets

Snippets

suggest

Suggest