Freshdesk is an omnichannel customer support solution that helps you deliver support on phone, email, chat, social, and more.
Sapling: Supported Features on Freshdesk
- Language quality: Grammar checker / spell check and fluency suggestions.
- Autocomplete: Compose messages more quickly.
- Snippets: Search, insert, and expand common canned messages.
- Suggest: Respond to chat inquiries with a click.