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Quality Automation


Ensure chat, ticket, and email quality with 10X less manual inspection using Sapling's automated quality metric.

  • Thanks for getting in touch. Happy to find a time for a demo. 4.9/5
  • We look forward to help in every doable way we can. We undestand you are seeking a demo. 1.2/5
  • Compare for yourself against manual ratings.
  • API available
Developed by former researchers at:
Cal Stanford
Meta Google

Use Cases

Contact Center Quality Lead

Train and give feedback to agents more quickly. Identify common problem areas.

Vendor Performance Manager

Inspect performance by site and by team. Analyze data from a consistent source.

Outsourced Sales Lead

Make sure all your sales emails and chats meet guidelines.

Ready to automate manual QA?

Compare against your own rating data.