Sapling Logo

Sapling for Verint Monet

Verint Monet

Cloud Workforce Optimization Software For Contact Centers & Help Desks. Verint is focused on employee engagement and workforce optimization. Sapling complements the Monet Quality Management solution through real-time quality assurance of agent messaging and features like weekly error reporting for managers. Sapling's industry-leading natural language processing also provides automated email quality scoring.

Talk to an expert    Add Extension   Install browser extension

Sapling: Supported Features on Verint Monet

  • Language quality: Grammar checker / spell check and fluency suggestions.
  • Autocomplete: Compose messages more quickly.
  • Snippets: Search, insert, and expand common canned messages.


Language Quality