Customer support

Sapling for Verint Monet

Use Sapling in Verint Monet for real-time writing assistance and language quality suggestions.

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Customer support
3 supported features
Browser integration

Writing in Verint Monet

Sapling ready

Message

Thanks for reaching out. I can help with that.

Writing assistance is onSapling is ready in Verint Monet

Language quality Autocomplete Snippets

Integration overview

Bring Sapling into Verint Monet

Cloud Workforce Optimization Software For Contact Centers & Help Desks. Verint is focused on employee engagement and workforce optimization. Sapling complements the Monet Quality Management solution through real-time quality assurance of agent messaging and features like weekly error reporting for managers. Sapling's industry-leading natural language processing also provides automated email quality scoring.

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Get started

Set up Sapling for Verint Monet

1
Install Sapling
Add the extension for your supported browser.
2
Open Verint Monet
Return to the place where your team writes and sign in to Sapling.
3
Start writing
Use the available suggestions and shortcuts as you work in Verint Monet.

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Supported capabilities

What Sapling adds to Verint Monet

Open a feature guide for details on how each capability works in this integration.

Language quality Grammar, spelling, and fluency suggestions while your team writes. Autocomplete Compose routine messages more quickly with real-time suggestions. Snippets Search, insert, and expand approved responses without leaving your workflow.

Team deployment

Need help using Sapling with Verint Monet?

Talk with our team about integration options and rolling Sapling out to your organization.

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