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Customer support

Sapling for Textline

Use Sapling in Textline for real-time writing assistance and language quality suggestions.

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  • Customer support
  • 3 supported features
  • Browser integration
Integration overview

Bring Sapling into Textline

Textline is a business text messaging platform for modern customer support and sales teams. Textline’s intelligent bot platform focuses on text chat messaging to drive customer support, sales, and marketing operations. This focus on text messaging is unique compared to other messaging management platforms that might support social, email or instant messaging channels. Sapling integrates with customer support and sales teams as a language model copilot to boost productivity, drive metrics like customer satisfaction and close more deals. Sapling integrates with Textline to help improve agent efficiency and reduce handle time.

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Supported capabilities

What Sapling adds to Textline

Open a feature guide for details on how each capability works in this integration.

Language quality Grammar, spelling, and fluency suggestions while your team writes. Autocomplete Compose routine messages more quickly with real-time suggestions. Snippets Search, insert, and expand approved responses without leaving your workflow.
Team deployment

Need help using Sapling with Textline?

Talk with our team about integration options and rolling Sapling out to your organization.

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