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Sapling for Jira Service Management

Use Sapling in Jira Service Management for real-time writing assistance and language quality suggestions.

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  • Customer support
  • 3 supported features
  • Browser integration
Integration overview

Bring Sapling into Jira Service Management

Jira Service Management (the next generation of Jira Service Desk) empowers Dev and Ops teams to collaborate faster. It's a collaborative task tracker system developed by Atlassian optimized for service management and issue resolution. Jira Service Management features a highly configurable user interface for opinionated or experienced teams. The company behind Jira Service Management, Atlassian, also creates collaborative productivity tools like Jira, Trello, and Bitbucket that engineering teams use. Sapling integrates with Jira Service Management to help improve agent efficiency and reduce handle time.

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Supported capabilities

What Sapling adds to Jira Service Management

Open a feature guide for details on how each capability works in this integration.

Language quality Grammar, spelling, and fluency suggestions while your team writes. Autocomplete Compose routine messages more quickly with real-time suggestions. Snippets Search, insert, and expand approved responses without leaving your workflow.
Team deployment

Need help using Sapling with Jira Service Management?

Talk with our team about integration options and rolling Sapling out to your organization.

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