While you may have been started on a free trial, you were not subscribed. You are only subscribed when you provide payment information at https://sapling.ai/plans. The free trial automatically cancels if no payment method is added.
Sapling has not offered discounted plans during specific events or seasons. However, we do offer substantial discounts for nonprofits and educational organizations. For teams and enterprises, higher seat tiers receive volume discounts. Please contact us with the number of users/seats you require, and we will provide a customized estimate.
Please sign in and visit https://sapling.ai/dashboard-billing and click Manage billing. There you can view all invoices in Stripe. Please note that you must have subscribed using the same email address you used to sign up for Sapling.
Please sign in and visit https://sapling.ai/dashboard-billing and click Manage billing. There you can manage your billing information and subscription. Please note that you must have subscribed using the same email address you used to sign up for Sapling.
API subscriptions are billed based on usage at the rates listed on the API pricing page. For API subscriptions started on or after June 12, 2026, there is a one-time $5 minimum: it is charged immediately when you subscribe and applied to your account as a credit toward usage. There is no recurring monthly minimum. Usage is invoiced automatically each time $50 in spend accrues during a period, and any remaining balance is billed at the end of the period. API subscriptions started before June 12, 2026 keep their original billing terms (billed once at the end of each monthly period, with no minimum).
Sapling uses Stripe for most billing transactions. Please see here for a complete list of supported payment methods. For enterprise customers with a minimum annual spend of $1,200, we can also accommodate ACH and wire-based payments. Please contact us for more information.